You do your job, I'll do mine

Our dishwasher broke. So we called Sears and they sent a repairman out. He looked at it, said we needed a thingie-ma-bob piece that had to be ordered. He made an appointment to come back but told me if the thingie-ma-bob arrived early I could move up the appointment.

The thingie-ma-bob did come early and so I moved up the appointment to today. Of course today a different repairman shows up. And he says to me "So, what's wrong with it?"

Um, hello? That's your job, right? I'm guessing that thingie-ma-bob that the other guy ordered is broken. But that's really a guess. He keeps asking me questions ... Did the guy do this test? Did he call anyone? I don't know and I don't know and furthermore, I DON'T CARE. Just fix my dishwasher.

If this guy would like to put together an online press room for Return Path I could think about switching places with him and fixing my own dishwasher. But somehow I don't see that happening.